About Fortune Gourmet Specialities Pvt.Ltd
Fortune Gourmet Specialities Pvt.Ltd came into being in April of 1997. Fortune is built on a dedication and overriding passion for good food. Our love of fine foods will continue to drive every aspect of the company’s development. From our foundation as one of the only specialists in cheese, we have rapidly expanded into a broad range of products including processed meats, seafood, pasta and other specialty products. We presently source our products from Europe, the Far East, Australia, USA and India and pride ourselves on our ability to seek out the finest products. On a local level, our suppliers range from being the largest milk cooperative in Asia (G.C.M.M.F.Ltd.) to small specialist supplies of Cheese, Charcuterie and Processed meats. On a international level they range from Italian companies like Zanetti S.p.A to much bigger conglomerates like Grandi Salumifici Italiani S.p.A. Innovation, quality and authenticity have remained our watchwords and have not only won us recognition but have built us an enviable reputation as pioneers in the introduction of unusual, exotic and premium food products to inspire the most discerning of customers. We look forward to a very exciting future with the firm intention of remaining the country’s leading specialist importer and food distributor.
Fortune Gourmet Specialities Pvt. Ltd is headquartered in Mumbai employing a large dedicated staff specializing in the provision of fine foods to Hotels, Restaurants, Flight Kitchens & the Retail sector.
The company’s multi temperature mother warehouse is situated at Bhiwandi outside Mumbai. From this warehouse, goods are dispatched to our distribution centers in Mumbai, Delhi, Hyderabad, Bangalore, Chennai, Goa & Pune. At all these locations we have multi temperature cold rooms and a full fledged sales and distribution staff.
From Bhiwandi, we also supply directly to customers in cities where we do not have distribution centres.
Fortune now draws on a national and international network of suppliers who provide products to suit the individual requirements of the company’s fast growing and varied list of customers.
Our managers cover a diverse range of markets and are experts in their own particular fields, covering, Hotels and Restaurants, Contract /Event Caterers and Retail outlets. They are backed by a full telesales and customer services department who are all on hand to deal personally and efficiently with customers’ individual requirements.
Our stated intention to be the preferred fine food supplier is based on a commitment to quality without compromise. This is further expressed through the highest levels of personal service, designed to help customers achieve their objectives in full, through areas such as bespoke menu development, recipe suggestions and even presentation ideas. By understanding and meeting customers’ individual and specialist needs in full, we tailor the service to add real value to the end product through an uncompromising commitment to quality.
Fortune as mentioned earlier distributes to HORECA ( Hotels & Restaurants) Modern Trade ( Large format Retail) General Trade (Small Retailer) Airline catering and ship chandlers.
Hotels And Restaurants
Our reputation for quality, innovation and reliability has meant that leading restaurateurs like Rahul Akerkar of the internationally acclaimed Indigo and Chefs such as Chef Stephen Doe (Exec. Che. Of J.W. Marriott) and Chef - Jean Christophe Fieschi ( Exec. Chef of Grand Hyatt), look to Fortune to meet their specialist needs.
We work very closely with all our manufactures to specially develop products to meet the needs of discerning professional chefs who want the best but also expect value for money. In addition, our Consultant Chef is on hand to help with recipe suggestions and ideas for menu development. From the finest quality Prosciutto di Parma to the freshest Mascarpone we provide foods to inspire and excite both our customers and our customers’ customers alike!
“The Indian retail market – one of India’s fastest growing industries – is expected to grow from US $350 billion to US $427 billion by 2010.” - Source : AT Kearney’s annual retail index.
To beat the competition, stand out in a saturated marketplace and succeed despite tightening margins, Fortune’s focus is on customer-centric service, personalization and loyalty programs to attract and retain our customers in the retail segment.
Fortune provides marketing solutions specifically developed to help retail companies meet their challenges head on. We get our products and services noticed with creative packaging, specialty printing and the most reliable delivery anywhere in the subcontinent, using our logistical cold chain expertise, with the shortest of lead times. We realize one needs to generate curiosity, encourage trial and reinforce trust in the brands we represent everyday.
Fortune gives our customers access to the largest and most trusted import facilities in India. Offering precise information about delivery times and dates so that retailers can follow – up on their mailings and in store promos to maximize response. Perhaps our most important thrust has been an employee training program. This has been developed for everyone on the retail company payroll, from sales clerks to corporate executives. The purpose of this training is to stress the importance of understanding our products, its consumers and how best to meet their needs.
Our customer base comprises of large format retailers both indigenous and multinational like Godrej Nature Basket, Hypercity, Spar and Trent and other small retailers.
Fortune’s services are ultimately tailored to each individual customer. This ensures that all needs are fully met and allows customers the flexibility to experiment and expand in the full knowledge that Fortune can be relied upon to support the successful future development of their business.